Outsourced Control Room & Monitoring, built for total peace of mind.
SORA delivers 24/7 control room operations and remote CCTV monitoring, protecting your people, sites and assets around the clock.
A monitoring partner your operation can rely on.
Our outsourced control room gives you a seamless, professional and compliant monitoring service, ensuring continuity, safety and operational efficiency across every site, every hour of every day.
Staff Monitoring, Book On/Off & Check Calls
Every shift accounted for. Structured check-in protocols confirm staff are safe, on-site and operational.
Lone Worker Monitoring
Continuous welfare oversight for personnel operating alone, with rapid escalation on missed check-ins.
Message Handling & Dedicated Line
A branded, always-answered line, your organisation's front door, professionally managed 24/7.
Emergency Escalation
Clear procedures, rehearsed operators. Incidents routed to the right responders without delay.
Workforce data and control room operations, perfectly aligned.
We give your team direct access to our integrated workforce management system, so control room operations stay perfectly aligned with your live staffing data.
Real-Time Booking On/Off
Instant visibility of who is on shift, on site and available.
Shift Allocation & Holidays
Live rosters, holiday management and balanced staff deployment.
Compliance Tracking
SIA licence expiry, training records and right-to-work status in one place.
Automated Time & Attendance
Real-time reporting that captures hours without manual reconciliation.
Mobile Apps
Employees and managers book on and off shifts from anywhere.
Real-time eyes on every corner, even when no one's there.
24/7, real-time surveillance for your premises, commercial, industrial or residential, ensuring every corner of your site is protected, around the clock.
Our CCTV monitoring runs on Immix®, the industry-leading video and security management platform from SureView Systems, unifying CCTV, alarms, access control and video analytics into a single live interface.
Virtual Patrols
Scheduled or on-demand camera sweeps, hourly, every 30 minutes or overnight only. High-risk zones are prioritised, every patrol is logged, and detailed reports land in your inbox.
Alarm-Based Monitoring
Motion detectors, perimeter breaches, intrusion systems, access-control anomalies and AI analytics trigger Immix to pull the associated live feed. Operators assess, follow your SOPs and archive a full incident report.
Rapid & Accurate Response
Verified incidents are escalated instantly to keyholders, police or on-site security, with a full audit trail from detection to resolution.
Reduced False Alarms
Fast video verification cuts costly, unnecessary call-outs.
Why operators, insurers and companies choose us.
Cost-Effective
Enterprise-grade monitoring without in-house overhead.
Expertise & Technology
Trained operators, proven platforms, best-in-class technology.
Scalable & Flexible
One site or hundreds, service that scales with your operation.
Security & Compliance
Aligned to industry standards, insurer and regulator expectations.
Operational Efficiency
Streamlined processes that reduce response times and risk.
Answered in Your Name
Your brand, your line, customers hear you, not us.
Impartial by Design
No commercial ties to installers, advice you can trust.
Business Continuity Built In
Redundant systems and protocols keep you operating, 24/7
Fixed Monthly Costs
No fluctuating expenses, no recruitment costs, immediate access to skilled personnel.
SIA-Licensed Team
Trained in security protocols, emergency handling and communication, integrated into Timegate, CCTV, alarms and lone worker tech.
Full Compliance Coverage
SIA licence status, right-to-work checks and health & safety monitoring, with a complete audit trail for every event, call and intervention.
Quiet professionals. Uncompromising standards.
SORA Monitoring is a UK-based outsourced control room and remote monitoring partner to security operators, facilities teams and businesses that cannot afford downtime.
Our operators are SIA-licensed, rigorously trained and supported by resilient, purpose-built infrastructure. We answer in your identity, follow your protocols and treat every incident with the discipline of an in-house team, without the cost or complexity.
From lone worker welfare to alarm-verified CCTV response, we exist to do one thing exceptionally well: watch, protect and respond, so you can focus on running your business.
Ready to strengthen your control room & monitoring capability?
Get in touch for a no-obligation conversation. We'll listen to your requirements and share how SORA can support your operation.